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I bought a Biqu B1 SE Plus and it has a issue where it won't finish Auto Leveling.


John Crouse

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I am not able to finish a auto level at all. It stops after 3 checks when I start the auto level process. I have reflash the firmware and no change at all. The prints are not very good as the right side of the bed is higher than the left it seems. I am at a loss, please help.

Thanks John

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Hello, please contact our technicians to describe more details, and they will settle your problem as soon as possible. Here is the procedure and link:

https://biqu3d.com/pages/submit-a-ticket

Step 1: Verify your email address by checking the verification code in your inbox. (To ensure that our technical support can contact you correctly.)
Step 2: Filled in some details, such as your order number and the problem descriptions, even screenshots.
Step 3: Submit your ticket.

Then, our technical support will check your ticket and give some solutions within 24 hours on workdays. And please look for your junk mail for a while, sometimes our replies are wrongly recognized. 

Warm regards,
BIQU

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