Hurakan Dead on Arrival

[nbxmike]

Unpacked and assembled my Hurakan, effectively useless as I get on the web interface is a variation

(alternative message attached.

Here is the first log

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biqu@Hurakan:~$ cat ~/klipper_logs/moonraker.log
--------------------Moonraker Log Start--------------------
config_file: /home/biqu/klipper_config/moonraker.conf
startup_warnings: []
log_file: /home/biqu/klipper_logs/moonraker.log
software_version: tv0.8.0-0-g60b871a-shallow
python_version: 3.9.2 (default, Feb 28 2021, 17:03:44)  [GCC 10.2.1 20210110]

#################### Moonraker Configuration ####################

[server]
host = 0.0.0.0
port = 7125
enable_debug_logging = False
klippy_uds_address = /tmp/klippy_uds

[authorization]
trusted_clients =
        10.0.0.0/8
        127.0.0.0/8
        169.254.0.0/16
        172.16.0.0/12
        192.168.0.0/16
        FE80::/10
        ::1/128
cors_domains =
        http://*.lan
        http://*.local
        https://my.mainsail.xyz
        http://my.mainsail.xyz
        https://app.fluidd.xyz
        http://app.fluidd.xyz

[database]
database_path = /home/biqu/.moonraker_database

[file_manager]
config_path = /home/biqu/klipper_config
log_path = /home/biqu/klipper_logs

[octoprint_compat]

[history]

[update_manager]
channel = dev
refresh_interval = 168

[update_manager mainsail]
type = web
channel = stable
repo = mainsail-crew/mainsail
path = ~/mainsail

[update_manager crowsnest]
type = git_repo
path = ~/crowsnest
origin = https://github.com/mainsail-crew/crowsnest.git
managed_services = crowsnest

[update_manager KlipperScreen]
type = git_repo
path = /home/biqu/KlipperScreen
origin = https://github.com/jordanruthe/KlipperScreen.git
env = /home/biqu/.KlipperScreen-env/bin/python
requirements = scripts/KlipperScreen-requirements.txt
install_script = scripts/KlipperScreen-install.sh

#################################################################
All Configuration Files:
/home/biqu/klipper_config/moonraker.conf
#################################################################
Unsafe Shutdown Count: 16

System Info:

***python***
  version: sys.version_info(major=3, minor=9, micro=2, releaselevel='final', serial=0)
  version_string: 3.9.2 (default, Feb 28 2021, 17:03:44)  [GCC 10.2.1 20210110]

***cpu_info***
  cpu_count: 4
  bits: 64bit
  processor: aarch64
  cpu_desc:
  serial_number:
  hardware_desc:
  model:
  total_memory: 493812
  memory_units: kB

***sd_info***

***distribution***
  name: Hurakan 2.2.0 Bullseye
  id: debian
  version: 11
  version_parts: {'major': '11', 'minor': '', 'build_number': ''}
  like:
  codename: bullseye
  release_info: {'name': '# PLEASE DO NOT EDIT THIS FILE', 'id': 'board'}

***virtualization***
  virt_type: none
  virt_identifier: none

Systemd unit moonraker.service:
unit_name: moonraker.service
is_default: True
Properties:
**Requires=['sysinit.target', 'system.slice']
**After=['sysinit.target', 'basic.target', 'system.slice', 'network.target', 'systemd-journald.socket']
**SupplementaryGroups=['moonraker-admin']
**EnvironmentFiles=[]
**ExecStart=/home/biqu/moonraker-env/bin/python /home/biqu/moonraker/moonraker/moonraker.py -c ${MOONRAKER_CONF} -l ${MOONRAKER_LOG}
**WorkingDirectory=
**FragmentPath=/etc/systemd/system/moonraker.service
**Description=Systemd Moonraker Service
**User=biqu
2023-12-27 01:01:14,969 [moonraker.py:add_log_rollover_item()] -
Systemd unit moonraker.service:
unit_name: moonraker.service
is_default: True
Properties:
**Requires=['sysinit.target', 'system.slice']
**After=['sysinit.target', 'basic.target', 'system.slice', 'network.target', 'systemd-journald.socket']
**SupplementaryGroups=['moonraker-admin']
**EnvironmentFiles=[]
**ExecStart=/home/biqu/moonraker-env/bin/python /home/biqu/moonraker/moonraker/moonraker.py -c ${MOONRAKER_CONF} -l ${MOONRAKER_LOG}
**WorkingDirectory=
**FragmentPath=/etc/systemd/system/moonraker.service
**Description=Systemd Moonraker Service
**User=biqu
2023-12-27 01:01:14,970 [moonraker.py:_initialize_component()] - Performing Component Post Init: [proc_stats]
2023-12-27 01:01:14,971 [moonraker.py:_initialize_component()] - Performing Component Post Init: [announcements]
2023-12-27 01:01:14,979 [moonraker.py:_initialize_component()] - Performing Component Post Init: [webcam]
2023-12-27 01:01:14,980 [webcam.py:_set_default_host_ip()] - Default public webcam address set: http://176.24.32.224
2023-12-27 01:01:14,994 [moonraker.py:_initialize_component()] - Performing Component Post Init: [authorization]
2023-12-27 01:01:14,994 [moonraker.py:_initialize_component()] - Performing Component Post Init: [update_manager]
2023-12-27 01:01:17,040 [update_manager.py:initialize()] - PackageDeploy: Using PackageKit Provider
2023-12-27 01:01:17,062 [update_manager.py:initialize()] -
Initializing Client Updater: 'mainsail',
Channel: stable
path: /home/biqu/mainsail
2023-12-27 01:01:17,079 [moonraker.py:start_server()] - Starting Moonraker on (0.0.0.0, 7125), Hostname: Hurakan
2023-12-27 01:01:17,083 [app.py:listen()] - SSL Certificate/Key not configured, aborting HTTPS Server startup
2023-12-27 01:01:17,341 [klippy_connection.py:_do_connect()] - Klippy Connection Established
2023-12-27 01:01:17,342 [klippy_connection.py:_get_peer_credentials()] - Failed to get Klippy Peer Credentials, raw: 0x5a030000e8030000e8030000
Traceback (most recent call last):
  File "/home/biqu/moonraker/moonraker/klippy_connection.py", line 244, in _get_peer_credentials
    pid, uid, gid = struct.unpack("@LLL", data)
struct.error: unpack requires a buffer of 24 bytes
2023-12-27 01:01:17,621 [klippy_connection.py:_init_klippy_connection()] - Webhooks Subscribed
2023-12-27 01:01:17,695 [klippy_connection.py:_init_klippy_connection()] - GCode Output Subscribed
2023-12-27 01:01:17,701 [moonraker.py:add_log_rollover_item()] - Klipper Version: v0.10.0-567-g0c4b4e4d-dirty
2023-12-27 01:01:20,039 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/info
2023-12-27 01:01:20,041 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.info
2023-12-27 01:01:20,042 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/query_endstops/status
2023-12-27 01:01:20,043 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.query_endstops.status
2023-12-27 01:01:20,052 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/emergency_stop
2023-12-27 01:01:20,054 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.emergency_stop
2023-12-27 01:01:20,055 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/pause_resume/pause
2023-12-27 01:01:20,057 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.pause_resume.pause
2023-12-27 01:01:20,057 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/objects/query
2023-12-27 01:01:20,059 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.objects.query
2023-12-27 01:01:20,060 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/objects/list
2023-12-27 01:01:20,061 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.objects.list
2023-12-27 01:01:20,062 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/adxl345/dump_adxl345
2023-12-27 01:01:20,065 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.adxl345.dump_adxl345
2023-12-27 01:01:20,065 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/motion_report/dump_stepper
2023-12-27 01:01:20,068 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.motion_report.dump_stepper
2023-12-27 01:01:20,068 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/gcode/firmware_restart
2023-12-27 01:01:20,070 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.gcode.firmware_restart
2023-12-27 01:01:20,071 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/objects/subscribe
2023-12-27 01:01:20,073 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.objects.subscribe
2023-12-27 01:01:20,073 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/gcode/script
2023-12-27 01:01:20,074 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.gcode.script
2023-12-27 01:01:20,075 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/gcode/help
2023-12-27 01:01:20,078 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.gcode.help
2023-12-27 01:01:20,079 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/pause_resume/resume
2023-12-27 01:01:20,081 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.pause_resume.resume
2023-12-27 01:01:20,082 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/motion_report/dump_trapq
2023-12-27 01:01:20,085 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.motion_report.dump_trapq
2023-12-27 01:01:20,086 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/pause_resume/cancel
2023-12-27 01:01:20,088 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.pause_resume.cancel
2023-12-27 01:01:20,089 [app.py:register_remote_handler()] - Registering HTTP endpoint: (GET POST) /printer/gcode/restart
2023-12-27 01:01:20,090 [websockets.py:register_api_handler()] - Registering Websocket JSON-RPC methods: printer.gcode.restart
2023-12-27 01:01:20,143 [job_state.py:_handle_started()] - Job state initialized: standby
2023-12-27 01:01:20,478 [klippy_connection.py:_check_ready()] - Klippy ready
2023-12-27 01:01:20,898 [data_store.py:_init_sensors()] - Configuring available sensors: ['temperature_sensor MCU', 'temperature_sensor CB1', 'heater_bed', 'extruder']
2023-12-27 01:01:25,084 [machine.py:_find_public_ip()] - Detected Local IP: 176.24.32.224
2023-12-27 01:01:35,082 [machine.py:_find_public_ip()] - Detected Local IP: 176.24.32.224
2023-12-27 01:01:35,694 [authorization.py:_check_trusted_connection()] - Trusted Connection Detected, IP: 127.0.0.1
2023-12-27 01:01:35,754 [app.py:log_request()] - 101 GET /websocket?token=NDJALDF4LHEK4BTYIC526HS256XHDZPC (127.0.0.1) [_TRUSTED_USER_] 7.72ms
2023-12-27 01:01:35,756 [websockets.py:open()] - Websocket Opened: ID: 281473377034096, Proxied: False, User Agent: , Host Name: 127.0.0.1
2023-12-27 01:01:35,897 [app.py:log_request()] - 404 GET /machine/device_power/devices (127.0.0.1) [No User] 21.23ms
2023-12-27 01:01:36,794 [file_manager.py:get_file_list()] - Updating File List <gcodes>...
2023-12-27 01:01:36,870 [app.py:log_request()] - 404 GET /machine/device_power/devices (127.0.0.1) [No User] 4.80ms
2023-12-27 01:01:37,545 [file_manager.py:get_file_list()] - Updating File List <gcodes>...

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biqu@Hurakan:~$ cat /tmp/moonraker.log
cat: /tmp/moonraker.log: No such file or directory

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I've already downloaded Hurakan_Debian11_Mainsail_kernel5.16_20221119.img.xz, burned a second SD-Card and it has two non-existant logs.

This is crap experience.

• The second Z axis stepper contains no instructions, just a QR code that points to NO WHERE.  Google found it but this was the start and it got no better.
• The ADXL345 binds the fan, requiring a washer to space it off the extruder assembly, and then the screw is too short so you need to find a proper lenght screw which unless you're very lucky means a week's wait for the order come in,
• The ADXL345 comes with a cable that needs to get TAPED into the Hurakan, it will never stay in place, complete junk.

Now I get nothing other than a four line display.  This thing is the worst customer experience I've had in years.

Can I get an RMA?