Biqu B1 SE Plus wont connect to PC

[TrashSome]

I want to use Pronterface with my Printer but no matter what I try the printer wont connect to my PC. It always tells me that its unknown and it cant get a description. I tried every USB Port on my Computer but nothing works

[Coco-BQ Team]

Hello, if you have any using problems, please "submit a ticket" on the Community page, and choose it from the navigation.

Our professional technicians will settle down your confusion as soon as possible.

Here is the link：https://biqu3d.com/pages/submit-a-ticket

Have a nice day!