Ender 3 Pro/ SKR Mini E3 2.0/ Creality Sprite Pro Extruder/ Creality CR Touch

[Lejeune Bryant]

Has anyone else happen to have this exact combination of components? I'm having a little issue with getting my printer nozzle to heat up after installing the Sprite Pro on my ender 3 Pro, while using a BTT SKR Mini E3 32 bit board, and I'd also like to know if anyone could help me make sure I have the correct 5 pin connector harness connected to the Board. The Creality Sprite Pro comes with a CR Touch 5 Pin conector, but so does the Creality CR Touch, so my question is which wire connector do I use the One that comes with my Sprite or the one that comes with the CR Touch? I currently have the connector that came with the CR Touch plugged into the 5 Pin Connector. Is this correct?

[BIQU info]

Hello, if you have any use problems, please feel free to contact our technicians by submitting a ticket. They will contact you within 24 hours on workdays. Here is the procedure and link:
https://biqu3d.com/pages/submit-a-ticket

Step 1: Submit a ticket from the link.
Step 2: Receive the verification code in your inbox. (To ensure that our technical support can contact you correctly.)
Step 3: Filled in some details on the ticket page, such as your order number and the problem descriptions, even screenshots.
Step 4: Submit your ticket.

Then, our technical support will check your ticket and give some solutions within 24 hours on workdays. And please look for your junk mail for a while, sometimes our replies are wrongly recognized. If you still can't get the verification email or response email, please contact us again, thanks for your patience.

Warm regards,
BIQU

[mudpuppyto]

I want to meet the robot sending out this same lame response to everyone lol. IM kinda thinking I made a bad decision to buy bigtreetech products no supports from them at all

[Bhlhomme]

Hate to necro this but did you ever figure it out? I have the same problem