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Heated bed not heating up


Solo
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On 11/16/2022 at 8:51 PM, BIQU info said:

Hello, if you have any product problem, please feel free to contact our technicians, they will settle down your problem soon. Please submit a ticket to contact them: https://biqu3d.com/pages/submit-a-ticket

 

 

Thank you. 

I summited a ticket last week and haven't heard anything yet. I don't mind buying whatever part I need to fix it but want to order a new printer for your black Friday sale so whatever I nee to get I want to put it on the same order.

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13 hours ago, Solo said:

Thank you. 

I summited a ticket last week and haven't heard anything yet. I don't mind buying whatever part I need to fix it but want to order a new printer for your black Friday sale so whatever I nee to get I want to put it on the same order.

Hi, please check your junk mail, maybe our reply was wrongly recognized. You could also directly send an email to our technician: service001@biqu3d.com. Please tell more detail to him, he will help you figure it out and recommend the replacement accessories. And please order your ideal printer and these accessories together. Then they will be on the same order!

Have a nice day!

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