White screen on a new Biqu 01 SE

[Jan]

Hello

I am all new to 3d printing. I bought and assemblied a Biqu 1 SE for my son, but when powering it up the screen is all White and no menue is visable. Any advice what to do?

Thanks

//Jan

 

Edited March 15, 2023 by Jan

[Coco-BQ Team]

Hello, if you have any using problems, please "submit a ticket" on the Community page, and choose it from the navigation.

Our professional technicians will settle down your confusion as soon as possible.

Here is the link：https://biqu3d.com/pages/submit-a-ticket

Have a nice day!